Shift Lead — Lead Team & Guest Experience

McDonald's Restaurants Limited; Butler (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Educational assistance

Training and advancement opportunities

401k plan

Job summary

McDonald's Corporation is seeking a Shift Manager to lead the restaurant floor, oversee crew scheduling, and motivate teammates to deliver an exceptional guest experience every shift. You will supervise food safety, cleanliness, inventory, and profitability, coach the team, drive training, and foster teamwork in a fast-paced environment with a focus on guest satisfaction.

We are an equal opportunity employer and provide opportunities for advancement, with comprehensive benefits and ongoing

Qualifications

• Passion for helping and serving others (customers and team)
• Strong customer service and support focus
• Ability to communicate effectively and decide quickly in a fast-paced environment

Responsibilities

• Lead the experience: Oversee crew schedules
• Inspire and empower for outstanding guest experience
• Supervise food safety and cleanliness to meet McDonald’s standards
• Take action: manage safety, security, inventory, and profitability
• Cultivate training and continued learning within the restaurant
• Drive high performance and results from the team

Skills

Customer service orientation

People leadership

Communication skills

Job description

McDonald's Corporation is seeking a Shift Manager to lead the restaurant floor, oversee crew scheduling, and motivate teammates to deliver an exceptional guest experience every shift. You will supervise food safety, cleanliness, inventory, and profitability, coach the team, drive training, and foster teamwork in a fast-paced environment with a focus on guest satisfaction.

We are an equal opportunity employer and provide opportunities for advancement, with comprehensive benefits and ongoing