People Experience Generalist — HR & Hybrid Office Leader

Phoenix American Incorporated; Miami (FL); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Phoenix American Incorporated in Miami, FL, is seeking a Generalist to own the full employee lifecycle and office operations in a hybrid role. The role pays $85,000.00 to $95,000.00 annually and reports to the People Experience Director.

The successful candidate will manage recruiting, onboarding, engagement, and HR processes while overseeing Miami office operations and ensuring compliance with applicable laws. Hybrid schedule with 3–4 in-office days.

Qualifications

• Minimum 5+ years as an HR Generalist in a corporate setting.
• Proven office management experience.
• Hands-on full-cycle recruiting expertise.
• SHRM-CP/SHRM-SCP or PHR certification required.
• Bachelor's degree in HR or related field, or equivalent experience.
• Working knowledge of federal and Florida employment law.
• Experience with HRIS and applicant tracking systems.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Willingness to work in-office in Miami 3–4 days per week.

Responsibilities

• Serve as first point of contact for HR policies, procedures, and questions.
• Manage employee relations matters, including investigations, coaching, and documentation, escalating as needed.
• Coordinate onboarding and offboarding, including orientation, paperwork, system access, and exit interviews.
• Support benefits administration, leave management (FMLA, ADA, PTO), and open enrollment.
• Maintain HRIS records and personnel files with accuracy and confidentiality.
• Ensure compliance with federal, Florida, and local employment laws; maintain postings and filings.
• Support performance management cycles, compensation reviews, and employee development programs.
• Help plan and execute engagement, recognition, and culture initiatives.
• Manage full-cycle recruiting: partner with hiring managers on job requirements, post openings, source and screen candidates, schedule interviews, and extend offers.
• Administer the applicant tracking system and keep candidate communication timely.
• Coordinate background checks, reference checks, and pre-employment requirements.
• Build talent pipelines through job boards, LinkedIn, universities, and community partnerships.
• Represent Phoenix American's employer brand at career fairs and networking events.
• Oversee day-to-day operations of the Miami office, including facilities, maintenance, and vendor relationships.
• Manage office supplies, equipment, and budgets for office-related expenses.
• Liaise with building management on access, security, and safety matters.
• Coordinate desk scheduling and space planning for a hybrid workforce.
• Plan office events, team gatherings, and leadership/client visits.
• Support health and safety programs, including emergency procedures.

Skills

HR Generalist

Office management

Full-cycle recruiting

HRIS / ATS

Microsoft Office

SHRM-CP/PHR

Education

Bachelor's in HR

Tools

HRIS

ATS

MS Office

Job description

Phoenix American Incorporated in Miami, FL, is seeking a Generalist to own the full employee lifecycle and office operations in a hybrid role. The role pays $85,000.00 to $95,000.00 annually and reports to the People Experience Director.

The successful candidate will manage recruiting, onboarding, engagement, and HR processes while overseeing Miami office operations and ensuring compliance with applicable laws. Hybrid schedule with 3–4 in-office days.