People Experience Front Desk & HR Assistant

Southwest Behavioral Health Services; Phoenix (AZ); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Disability & Life Insurance

401(k) match

Tuition reimbursement

Employee Assistance Program

Paid time off

Job summary

Southwest Behavioral & Health Services is seeking an Admin Receptionist to join our People Experience (Human Resources) Department. This full‑time role runs Monday to Friday 8am–5pm and will support the front desk, HR operations, and administrative tasks across the organization.

The position requires a high school diploma or GED and 1–3 years of related experience, plus strong customer service, organizational, and communication skills.

Qualifications

• High School Diploma or GED.
• Minimum of 1-3 years of related, hands on administrative and HR support experience

Responsibilities

• Provides clerical tasks and other duties for People Experience and Administration as needed.
• Maintains professionalism, positive working relationship with agency staff and visitors, neat work area, and shows initiative in improving procedures.
• Responsible for communication to customers and vendors.
• Answer and route all incoming phone calls to internal departments and staff.
• Responsible for maintaining visitor log and providing appropriate information to visitors and callers.
• Distribution of all mail including scanning to appropriate staff as needed
• Responsible for acceptance and logging of all packages including notification to receiving parties
• Provides screening of all calls; ability to identify needs of caller and direct accordingly.
• Maintains staff and directory listing, as needed, communicating to intranet representative as necessary.
• Responsible for creating and maintaining a training guide for front desk tasks
• Scheduling of conference rooms.
• Assist in providing new hires staff badges including creating badges for employees
• Maintains high quality standards as related to the development, implementation and administration of guidelines, policies, programs and procedures
• Distribution of bi-weekly payroll and vendor checks.
• Attends regularly scheduled meetings, interdepartmental & otherwise
• Attends required in-house training as well as position specific sessions for developmental purposes
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department.

Education

High School Diploma or GED

Job description

Southwest Behavioral & Health Services is seeking an Admin Receptionist to join our People Experience (Human Resources) Department. This full‑time role runs Monday to Friday 8am–5pm and will support the front desk, HR operations, and administrative tasks across the organization.

The position requires a high school diploma or GED and 1–3 years of related experience, plus strong customer service, organizational, and communication skills.