People & Culture Systems Specialist (Workday)

H&R Block, Inc.; New York (NY); On-site; USD 63,000 - 94,000; Full time

Job summary

H&R Block, Inc. is seeking a Systems Analyst to support and optimize People & Culture systems, including Workday HCM, TA, Timekeeping, and Learning Management. You will translate business needs into system requirements and provide ongoing support.

In this role, you’ll work closely with P&C professionals and IT to ensure smooth operations, develop test cycles for patches and releases, and produce end-user guides and communications for stakeholders.

Qualifications

• Bachelor’s degree in a related field or equivalent combination of education and experience.
• 1-3 years’ experience supporting Workday HCM Core processes, TA systems or similar P&C systems.
• Knowledge of People & Culture or Talent Acquisition operations with ability to manage projects from planning through implementation.
• HRIS reporting and testing experience.

Responsibilities

• Support and optimize P&C systems including Workday HCM, TA, Timekeeping, and Learning Management.
• Translate requirements into clear system objectives and deliverables while partnering with P&C and IT.
• Manage day-to-day system operations, including maintenance, configuration updates, testing, and troubleshooting.
• Plan, develop, and execute test cycles for patches, releases, and updates; prepare end-user guides and communications.
• Serve as the Tier 3 Functional Expert with knowledge sharing and guidance for complex inquiries.
• Support recurring and seasonal business activities and collaborate with vendors on platform roadmaps.
• Participate in cross-functional projects to ensure alignment with P&C requirements.

Skills

People & Culture systems

Project management

Analytical thinking

Communication

Education

Bachelor’s degree in a related field

Tools

Workday HCM

TA systems

HRIS tooling

Job description

H&R Block, Inc. is seeking a Systems Analyst to support and optimize People & Culture systems, including Workday HCM, TA, Timekeeping, and Learning Management. You will translate business needs into system requirements and provide ongoing support.

In this role, you’ll work closely with P&C professionals and IT to ensure smooth operations, develop test cycles for patches and releases, and produce end-user guides and communications for stakeholders.