People & Culture Manager #0204KC

Keller Executive Search; Crofton (KY); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and company holidays

Retirement plan

Professional development opportunities

Performance-based incentive

Job summary

Keller Executive Search partnering with a growing residential community operator seeks a People & Culture Manager to strengthen HR across corporate and field operations, handling day-to-day employee matters and building scalable HR practices.

You will work with senior leadership and community managers on recruitment, employee relations, performance management, compliance, and workforce planning, with occasional travel to residential communities as needed.

Qualifications

• Bachelor's degree in HR, business, or related field, or equivalent experience.
• 5+ years of progressive HR experience, including employee relations and generalist responsibilities.
• Experience supporting employees across multiple locations or operating environments.
• Strong understanding of HR policies, employment practices, and workplace compliance.
• Ability to handle sensitive employee matters with sound judgment and discretion.
• Strong written, verbal, and interpersonal communication skills.
• Experience with HRIS, payroll, benefits, or workforce management systems.

Responsibilities

• Manage HR operations across corporate offices and communities.
• Partner with managers on employee relations, performance concerns, disciplinary processes, and investigations.
• Coordinate recruitment and onboarding for corporate, property management, maintenance, and administrative positions.
• Review and improve HR policies, procedures, employee documentation, and internal people processes.
• Support annual performance reviews and help managers establish clear expectations for employees.
• Maintain accurate personnel records and coordinate payroll, benefits, leave, and employment‑related documentation.
• Provide practical HR guidance to community managers and other operational leaders.
• Track workforce trends and identify opportunities to strengthen retention, engagement, and organizational effectiveness.
• Support compliance with applicable federal, state, and local employment requirements.

Skills

Employee relations

HR policies

Payroll systems

HRIS

Organizational skills

Communication skills

Multisite experience

Education

Bachelor's degree or equivalent

Tools

HRIS software

Job description

Our client is a growing residential community operator that owns and manages manufactured housing communities across several East Coast markets. The organization combines professional property management with a strong focus on resident service, operational consistency, and long-term community performance.

The company is seeking an experienced People & Culture Manager to strengthen its HR function and support employees across corporate and field operations.

This is a hands‑on role for an HR professional who can manage day‑to‑day employee matters while improving the systems and practices that support a growing workforce. The successful candidate will work closely with senior leadership and community managers on recruitment, employee relations, performance management, compliance, and workforce planning.

Key Responsibilities

• Manage core HR operations across corporate offices and geographically dispersed residential communities.
• Partner with managers on employee relations matters, performance concerns, disciplinary processes, and workplace investigations.
• Coordinate recruitment and onboarding for corporate, property management, maintenance, and administrative positions.
• Review and improve HR policies, procedures, employee documentation, and internal people processes.
• Support annual performance reviews and help managers establish clear expectations for employees.
• Maintain accurate personnel records and coordinate payroll, benefits, leave, and employment‑related documentation.
• Provide practical HR guidance to community managers and other operational leaders.
• Track workforce trends and identify opportunities to strengthen retention, engagement, and organizational effectiveness.
• Support compliance with applicable federal, state, and local employment requirements.

Additional Details

• Occasional travel to residential communities may be required.
• The position works closely with both corporate leadership and field‑based employees.

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• 5+ years of progressive HR experience, including employee relations and generalist responsibilities.
• Experience supporting employees across multiple locations or operating environments.
• Strong understanding of HR policies, employment practices, and workplace compliance.
• Ability to handle sensitive employee matters with sound judgment and discretion.
• Strong written, verbal, and interpersonal communication skills.
• Experience with HRIS, payroll, benefits, or workforce management systems.

• Strong organizational skills with the ability to manage competing priorities independently. Preferred

• Experience within property management, housing, real estate, hospitality, facilities, or another multi‑site environment.
• SHRM‑CP, SHRM‑SCP, PHR, or similar professional certification.
• Experience supporting operational or field‑based employee populations.

Competitive base salary based on experience

Performance‑based incentive opportunity

Health, dental, and vision benefits

Paid time off and company holidays

Retirement plan

Professional development opportunities

Equal Employment Opportunity and Non‑Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision‑making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI‑assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non‑discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.