People & Culture Manager

Fashion Nova; Santa Fe Springs (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a People and Culture Manager to align business objectives with employee needs. In this pivotal role, you will lead HR initiatives, enhance the employee experience, and collaborate across departments to drive organizational effectiveness. Your expertise will be essential in managing talent onboarding, performance management, and compliance training. If you thrive in a fast-paced environment and are passionate about people, this is an exciting opportunity to make a significant impact within a dynamic team. Join a company that values diversity and innovation in every aspect of its operations.

Benefits

Flexible Paid Time Off (PTO)

Medical, Dental and Vision Coverage

401k match

Stocked kitchens with snacks and drinks

Team bonding events and programs

Qualifications

• 7+ years of HR experience with a Bachelor's degree required.
• SHRM-CP or PHR credentials preferred; fluency in Spanish is a plus.

Responsibilities

• Serve as a trusted advisor on employee experience and lifecycle.
• Implement organizational onboarding strategies to enhance retention.
• Lead compliance training and handle employee relations matters.

Skills

Human Resources Management

Communication Skills

Analytical Thinking

Employee Engagement

Change Management

Education

Bachelor's Degree

MBA or Master's in Industrial Relations

Tools

HR Metrics Analysis

Employee Onboarding Strategies

Job description

Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike.

Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online– powered by an innovative, social media-first marketing strategy.

Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!

The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.

ROLE OVERVIEW

The People and Culture Manager (PCM) will play a pivotal role in aligning business objectives with the needs of employees and leadership, supporting designated client groups. As a strategic partner, the PCM will be responsible for leading and executing HR initiatives, acting as a catalyst for change. Working closely with leadership teams, this role will guide people-centric priorities and solutions, driving organizational effectiveness and the achievement of business goals.

As the execution expert for your assigned areas, you will collaborate across departments—especially with creative, site operations, and strategy teams—to ensure the seamless, on-time, and high-quality delivery of marketing campaigns and initiatives for the company. To thrive in this role, you must be adaptable in a dynamic, fast-paced environment, with excellent communication skills and a genuine passion for people.

RESPONSIBILITIES

• Serve as a trusted advisor to leadership on all aspects of the employee experience, including the full employee lifecycle, talent onboarding, change management, employee engagement, performance management, career development, employee relations, and off-boarding.
• Own and enhance the employee experience by implementing comprehensive organizational onboarding strategies, such as stay interviews, check-ins, focus groups, and employee engagement surveys. Analyze feedback and collaborate with management to develop action plans aimed at improving culture and increasing retention.
• Provide day-to-day guidance on performance management, including coaching, counseling, career development, and disciplinary actions. Work with management and employees to strengthen work relationships, boost morale, and improve productivity and retention.
• Lead compliance-focused training for new and emerging leaders, helping them navigate the legal aspects of leadership (e.g., wage and hour regulations, coaching/counseling, intellectual property/ADA processes, LOA administration, investigations, and off-boarding).
• Partner with client groups to manage the LOA and IP/ADA processes from start to finish, ensuring smooth collaboration with internal teams and local management.
• Produce and analyze monthly HR metrics (e.g., FTE headcount, turnover, diversity, demographics, retention rates, promotional rates, LOA cases) and collaborate with senior HR leadership and client groups to address challenges, develop solutions, and drive data-informed people strategies. Facilitate regular client business review meetings.
• Assist in the annual open enrollment process for company benefits, offering support to employees with inquiries related to benefit programs and serving as a liaison between the benefits team and employees for complex issues.
• Interpret and communicate HR policies to local management, ensuring regulatory compliance with legal requirements relevant to day-to-day operations, in collaboration with senior HR leadership.
• Handle employee relations matters with professionalism, discretion, and confidentiality, always aligning with company values and objectives.

ROLE REQUIREMENTS

• 7+ years of experience in Human Resources
• Bachelor’s degree required; MBA or Master’s in Industrial Relations or Human Resources Management preferred
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credentials strongly preferred
• Exceptional verbal and written communication skills; fluency in Spanish is a plus
• Expertise in HR practices, programs, and methodologies
• Ability to work collaboratively and drive results in a fast-paced, team-oriented environment
• Self-motivated, analytical thinker with strong organizational and planning abilities
• Maintain professionalism while interacting with all organizational levels, acting as the primary HR contact for the team
• Onsite at Fashion Nova Logistics in Santa Fe Springs, CA

BENEFITS

• Formalized career paths
• Flexible Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• 401k match, with immediate vesting upon eligibility
• Stocked kitchens with snacks and drinks
• Team bonding events and programs

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and|or federal law.