People & Culture Leader - Luxury Hospitality

Accor; Sonoma (CA); On-site; USD 82,000 - 99,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays across Fairmont & R+R

Dining and wellness discounts

401(k) retirement plan with match

Job summary

Fairmont Sonoma Mission Inn & Spa in Sonoma, CA, seeks a People & Culture Manager to shape an authentic, caring workplace culture. You will partner with leaders to attract, develop, and engage top talent, support HR initiatives, and guide colleagues across the resort in policy interpretation and compliant practices.

The role is full-time and permanent, with responsibilities spanning recruitment, benefits, training, and workforce engagement to ensure exceptional guest experiences and a thriving

Qualifications

• Previous HR leadership experience in a hotel, resort, or luxury hospitality.
• Bilingual in Spanish and English preferred with strong communication skills.
• Strong interpersonal skills to build relationships and influence at all levels.
• Proven ability to manage employee relations with discretion and sound judgment.
• Excellent organizational and time-management skills in a fast-paced environment.
• Experience with unions and understanding of Collective Bargaining Agreements is a plus.
• Knowledge of Federal, State, and local employment laws.

Responsibilities

• Manage employee relations, compensation and benefits, recognition programs, health & safety, and wellness initiatives.
• Partner with leaders to enhance colleague engagement, retention, and workplace experience
• Provide guidance on HR policies, procedures, and collective bargaining agreements
• Support recruitment and onboarding across the hotel
• Administer benefits programs and safety initiatives in compliance
• Oversee leaves of absence administration and regulatory compliance
• Coordinate training on compliance, professional development, and service excellence
• Plan colleague recognition programs and events to strengthen culture
• Foster an inclusive, communicative, and collaborative work environment
• Support day-to-day People & Culture operations and team leadership
• Maintain accurate HR records and documentation per policy
• Uphold department policies and service standards
• Follow health and safety policies; perform other duties as assigned

Skills

Bilingual: Spanish and English

Employee relations

Talent development

Policy interpretation

Education

Bachelor's degree in Human Resources, Hospitality Management, Business Administration, or related field

Job description

Fairmont Sonoma Mission Inn & Spa in Sonoma, CA, seeks a People & Culture Manager to shape an authentic, caring workplace culture. You will partner with leaders to attract, develop, and engage top talent, support HR initiatives, and guide colleagues across the resort in policy interpretation and compliant practices.

The role is full-time and permanent, with responsibilities spanning recruitment, benefits, training, and workforce engagement to ensure exceptional guest experiences and a thriving