People & Culture Coordinator (Training & Onboarding)

JCFS Chicago; Chicago (IL); On-site; USD 46,000; Full time

Job summary

An established industry player is seeking a dedicated HR Coordinator to enhance their training and onboarding processes. This role involves mastering the agency's Learning Management System and ensuring seamless communication throughout recruitment. The ideal candidate will possess excellent organizational and interpersonal skills, thrive in a fast-paced environment, and demonstrate a commitment to continuous improvement. With a competitive salary and a comprehensive benefits package, this position offers an opportunity to make a meaningful impact in a supportive and dynamic workplace. Join a team that values collaboration and growth in the vibrant Chicago area.

Benefits

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

401(k) with Match

Tuition Reimbursement

Parental Leave

Qualifications

• Experience in human resources or administrative support is essential.
• Proficiency in Microsoft Office and database systems is required.

Responsibilities

• Manage onboarding processes and ensure compliance with legal standards.
• Coordinate communication with all parties involved in recruitment.

Skills

Interpersonal Skills

Customer Service

Organizational Skills

Communication Skills

Problem-Solving

Multitasking

Time Management

Attention to Detail

Education

Some College Coursework

Two Years Experience in HR or Administrative Support

Tools

Microsoft Office

Learning Management System (LMS)

Database Systems

UKG or Other HRIS Systems

Job description

Training

• Master the use of agency Learning Management System (LMS) to assign and track training registration and completion. Use Formstack to track external training registrations.
• Provide excellent customer service to agency staff and vendors.
• Develop and maintain systems to execute and track training plans and compliance for various agency entities, collaborating with People & Culture if plans involve individual staff members.
• Create ways to streamline processes within the Training Department.
• Maintain, schedule, and update all project calendars; manage meeting activities including room reservations, audiovisual equipment setup, meeting materials, and refreshments, supporting individual staff needs as required.
• Compose general correspondence such as emails, cover letters, and evaluation summaries.
• Coordinate and maintain program service schedules, files, and records, including documentation related to awarding continuing education credits.
• Create and distribute certificates for Continuing Education Units (CEU) training.
• Prepare spreadsheets, forms, reports, documents, and statistics as needed.
• Work with the Training Coordinator to plan tasks to meet deadlines.
• Create basic JCFS-specific training modules using Articulate software.

Onboarding/Talent Acquisition

• Assist in posting jobs in applicant tracking systems and third-party job boards, ensuring accuracy based on agency needs.
• Manage onboarding processes, including preparing offer letters, communicating pre-employment requirements, and completing background checks.
• Coordinate communication with all parties involved in recruitment and onboarding, responding promptly and proactively to candidates.
• Conduct reference checks as needed.
• Ensure all pre-placement requirements are completed in compliance with legal and policy standards.
• Perform other duties as assigned.

Traits

• Excellent interpersonal and customer service skills for internal and external stakeholders.
• Ability to develop collaborative relationships with team members and staff.
• Capable of working in a fast-paced environment, problem-solving, and multitasking.
• Strong organizational skills with attention to detail.
• Effective verbal and written communication skills.
• Self-motivated with excellent time management, prioritization, and planning skills to meet deadlines.
• Committed to continuous quality and process improvement.
• Results-oriented with the ability to measure success against goals.
• Understanding of human resources principles, practices, and confidentiality requirements, including HIPAA.
• Ability to represent JCFS positively to internal and external contacts.
• Decision-making authority: use judgment for routine decisions; escalate complex issues to supervisor; operate within policies and seek approval for deviations.

Key Interactions

• Internal staff, candidates, external agencies.

Minimum Qualifications:

• Some college coursework completed; minimum two years' experience in human resources or administrative support.
• At least one year experience with database or LMS systems.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ensure compliance with applicable laws and regulations.

Preferred Qualifications:

• Experience with UKG or other HRIS systems.
• Knowledge of health and retirement benefits.
• Support experience at the director level or above.
• Three years' HR experience supporting recruitment or HR operations.
• Knowledge of HR laws and best practices.
• PHR or SHRM certification preferred.
• Reliable transportation for site visits in the Chicago area.
• Experience in health services or non-profit sectors.

This is a non-bargaining unit position.

What you'll love about us:

• Paid time off includes vacation, sick days, federal holidays, and Jewish holidays.
• Full-time benefits: medical, dental, vision, 401(k) with match, wellness benefits, tuition reimbursement, parental leave, and more.
• Starting salary: $46,000 annually, commensurate with experience.

*Must be legally authorized to work in the U.S. without sponsorship.*

Visit us at http://www.jcfs.org

JCFS Chicago is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities. We serve the diverse Chicago area and are accredited by COA, a CWLA charter member, and licensed by DCFS.