People-Centric Team Leader — Growth & Shift Lead

Chick-fil-A; Oxford (AL); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun work environment

Flexible scheduling

Learning from experienced Operator

Growth and development

Scholarship opportunities

Competitive pay

Descripción de la vacante

Chick-fil-A is hiring a Team Leader to support daily operations in a fast-paced restaurant. You will coach and develop team members, lead shifts, open/close, and ensure guest satisfaction while modeling our values.

The role emphasizes strong communication, teamwork, and the ability to manage responsibilities in a busy environment, with opportunities for growth and development.

Formación

• Has a can-do attitude and serves with excellence.
• Leads with confident humility.
• Strong commitment to superior customer service.

Responsabilidades

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set the shift tone.

Conocimientos

Team leadership

Customer service

Communication skills

Reliability

Problem solving

Descripción del empleo

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time both Back of House & Front of House

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Has a whatever it takes attitude
• Leads with Confident Humility
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.