People Analytics Listening Analyst

Jobtailor; Washington (District of Columbia); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Jobtailor is seeking a data-driven HR Analytics professional to conduct analyses, build dashboards, and present insights to HR colleagues and firm leadership. You will support employee listening programs and research initiatives, using quantitative and qualitative methods.

This role partners with HRIS, IT, and Talent teams to maintain accurate data, enable reporting, and drive workforce planning. Proficiency with Qualtrics, Workday Peakon, and related tools, plus strong communication, are

Qualifications

• Bachelor's degree or equivalent work experience.
• At least three years of progressive experience in HR analytics or related field.
• Experience in a law firm or professional services organization preferred
• Knowledge of People Analytics concepts, tools, and frameworks.
• Experience designing, administering, analyzing, or interpreting employee surveys or other organizational research strongly preferred
• Ability to frame workforce questions and apply appropriate quantitative and qualitative research methods
• Ability to synthesize data and feedback and translate it into actionable insights and decisions
• Knowledge of HRIS, reporting, visualization, and survey platforms and their capabilities
• Comfortable using AI tools and applying them to People Analytics products and experiences
• Strong project management and prioritization skills
• Strong written, verbal, and visual communication skills, including presenting to senior stakeholders
• Ability to build effective relationships and work collaboratively across departments and levels
• Ability to handle and maintain highly confidential and sensitive information with judgment and discretion

Responsibilities

• Conduct HR data analysis and build reports, dashboards, and presentations for HR colleagues and Firm leadership
• Support the design, administration, and improvement of employee listening programs, including engagement, pulse, lifecycle, and ad hoc surveys
• Conduct employee research using quantitative and qualitative methods, including focus groups and interviews
• Analyze and synthesize employee feedback to identify trends, priorities, and actionable insights
• Collaborate on workforce modeling, headcount planning, and talent pipeline analytics
• Analyze the effectiveness and impact of global HR projects, programs, and policy changes
• Manage and improve the use of Qualtrics and Workday Peakon, including configuration, administration, reporting, and platform adoption
• Support the design, maintenance, and adoption of Workday Reporting
• Partner with HRIS and IT to maintain accurate, secure, and well-governed HR and People data
• Stay current on People Analytics and employee listening practices and strengthen analytical capabilities

Skills

HR Analytics

Employee Research

Data Synthesis

Survey Design

Quantitative Research

Qualitative Research

Reporting

Visualization

People Analytics

Project Management

Education

Bachelor's degree or equivalent

Tools

Qualtrics

Workday Peakon

HRIS

AI Tools

Survey Platforms

Job description

• Conduct HR data analysis and build reports, dashboards, and presentations for HR colleagues and Firm leadership
• Support the design, administration, and improvement of employee listening programs, including engagement, pulse, lifecycle, and ad hoc surveys
• Conduct employee research using quantitative and qualitative methods, including focus groups and interviews
• Analyze and synthesize employee feedback to identify trends, priorities, and actionable insights
• Collaborate on workforce modeling, headcount planning, and talent pipeline analytics
• Analyze the effectiveness and impact of global HR projects, programs, and policy changes
• Manage and improve the use of Qualtrics and Workday Peakon, including configuration, administration, reporting, and platform adoption
• Support the design, maintenance, and adoption of Workday Reporting
• Partner with HRIS and IT to maintain accurate, secure, and well-governed HR and People data
• Stay current on People Analytics and employee listening practices and strengthen analytical capabilities

Requirements

• Bachelor's degree or equivalent work experience
• At least three years of progressive experience in HR analytics, employee research, or a related field
• Experience in a law firm or professional services organization preferred
• Knowledge of People Analytics concepts, tools, and frameworks
• Experience designing, administering, analyzing, or interpreting employee surveys or other organizational research strongly preferred
• Ability to frame workforce questions and apply appropriate quantitative and qualitative research methods
• Ability to synthesize data and feedback and translate it into actionable insights and decisions
• Knowledge of HRIS, reporting, visualization, and survey platforms and their capabilities
• Comfortable using AI tools and applying them to People Analytics products and experiences
• Strong project management and prioritization skills
• Strong written, verbal, and visual communication skills, including presenting to senior stakeholders
• Ability to build effective relationships and work collaboratively across departments and levels
• Ability to handle and maintain highly confidential and sensitive information with judgment and discretion

Demonstrates expertise in HR Analytics, including data analysis, employee research, and survey design, while effectively communicating insights to stakeholders. Proficient in managing HRIS and People Analytics tools to enhance organizational decision-making and employee engagement.

Highest-signal resume keywords

• HR Analytics
• Employee Research
• Qualtrics
• Workday Peakon
• Data Synthesis

Hard Skills

• Data Analysis
• Survey Design
• Quantitative Research
• Qualitative Research
• Workforce Modeling
• Headcount Planning
• Reporting
• Visualization
• People Analytics
• Project Management

Soft Skills

• Communication
• Collaboration
• Relationship Building
• Prioritization
• Judgment

Industry Keywords

• Professional Services
• Employee Engagement
• Talent Pipeline
• Confidential Information
• Organizational Research

Tools & Technologies

• Qualtrics
• Workday Peakon
• HRIS
• AI Tools
• Survey Platforms