Penthouse Concierge

Hyatt Hotels Corporation; Stowe (VT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Heath Benefits - after 30 days!

Winter- Ski Pass to Stowe Mountain  R​

Summer- Golf Membership to Stowe  Club

Complimentary and discounted stays at

Onsite Fitness Membership

Employee discounts at the Spa & 餐饮

Job summary

Hyatt Hotels Corporation at Spruce Peak in Stowe, Vermont, seeks a hospitality professional for the Penthouse front office team to create distinctively different and authentic guest experiences.

You will greet guests, assist with travel itineraries and reservations, promote hotel services, and connect guests to local experiences while collaborating with teammates to deliver memorable service across all touchpoints in a welcoming environment.

Qualifications

• Experience in hospitality preferred but not required.
• Ability to greet guests and handle reservations.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Greet guests and assist with travel itineraries and reservations.
• Promote Hyatt services and connect guests to local experiences.
• Collaborate with front office to ensure guest satisfaction.
• Maintain high service standards and attentiveness.

Skills

Customer service

Hospitality mindset

Communication skills

Flexible schedule

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont!

As a Hospitality Professional for the Penthouse, you will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests.You will have the opportunity to greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.You will be able to meet guests form the local community and communities all over the world.As a member of our team, you will have the opportunity to promote hotel services and amenities to the guests and connect the guest to local and authentic experiences in the community. This is a very unique opportunity to work with a supportive team and to work with guests from all over the world.

Rate of Pay - $22.00 an hour

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):

• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets

Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Qualifications

• Flexibility in your schedule is essential. Must be available to work nights, both weekend days and all Holiday's as needed.
• Previous experience is preferred but not required
• A passion for providing service to others and assisting them with creating authentic vacation or travel experiences
• Must be a people person willing to go beyond the expected for our guests
• Ability to communicate well both verbally and through legible and grammatically correct writing
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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