Peer Mentor

Frederick Community College; Frederick (MD); On-site; USD 19,000 - 27,000; Part time

Job summary

Frederick Community College is seeking a Peer Mentor to support the Student Success Programs cohort, offering a peer perspective and connections to campus resources. This on-site role is part-time and limited to FCC students.

The Peer Mentor will meet regularly with cohort members, assist with projects, support front desk operations, and help communicate with new students and families. Flexible schedule up to 20 hours/week.

Qualifications

• Must be a currently enrolled FCC student involved in a cohort program.
• Ability to interact professionally with students, faculty, staff, and community via face-to-face, email, and phone.
• Proficiency in Microsoft Office applications, such as Word, Excel, and PowerPoint.
• Ability to handle confidential and sensitive information appropriately.
• Ability to multitask and manage multiple priorities.
• Ability to work independently and as a member of a team.
• Knowledge of campus resources and campus processes.
• Working knowledge of the structure and functions of Student Success Programs.

Responsibilities

• Meets regularly with cohort program members to provide a peer perspective and connect to campus resources.
• Assist with special projects (materials, spreadsheets, event setup).
• Provide front desk coverage: phones, messages, emails for the Office.
• Offer a welcoming atmosphere for faculty, staff, students, families, and visitors.
• Assist students/visitors with general information.
• Assist with communications for new students and families via email, phone, etc.
• Conduct outreach to prospective cohort program members.
• Perform other duties as assigned.

Skills

Communication

Multitasking

Professionalism

Teamwork

Confidentiality

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Requisition Number:

AS1005P

Job Title:

Peer Mentor

Pay Rate:

$16.39 hourly

Position Type:

Part-time Variable Schedule

Position Summary:

* This position is only available to enrolled FCC Students*

Position Summary:

The Peer Mentor meets regularly with members of the Student Success Programs cohort programs to provide a peer perspective and make connections to campus resources. The Peer Mentor has the ability to work effectively with a wide range of constituencies in a diverse community.

Essential Duties and Responsibilities:

These are intended only as examples of the various types of job duties to be performed. The omission of specific duties does not exclude them from the position if the work is a similar, related, or logical assignment to the position.

The following are the functions essential to performing this job:

• Meets regularly with members of cohort programs within Student Success Programs to provide a peer perspective and provide connection to campus resources.
• Assist swith special projects as required (i.e., prepare materials for distribution, create spreadsheets, event set-up, etc.).
• Provides coverage for the front desk, including answering phones, transferring calls, taking messages, and sending emails on behalf of the Office.
• Provides a professional, helpful, welcoming atmosphere for faculty, staff, students, families, callers, and visitors of the Office of Student Success Programs.
• Assists students/visitors by providing general information.
• Assisst with communications for new students and their families via email, phone, and other modes.
• Conducts outreach to prospective cohort program members.
• Performs other duties as assigned.

Required Minimum Qualifications:

• Be a currently enrolled FCC student currently or formerly involved in a cohort program within Student Success Programs.
• Ability to interact professionally with other students, faculty, staff, and community members using various modalities: face-to-face, email, and the phone.
• Proficiency in Microsoft Office applications, such as Word, Excel, and PowerPoint.
• Ability to handle confidential and sensitive information appropriately.
• Ability to multitask and capable of managing multiple priorities.
• Ability to work independently and as a member of a team

Desired Qualifications:

• Knowledge of campus resources and campus processes
• Working knowledge of the structure and functions of Student Success Programs

Work Schedule:

Flexible, up to 20 hours per week

Full/Part Time:

Part Time

Telework Eligible?:

No

Essential Personnel?:

No

Special Instructions to Applicants:

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under-represented groups to apply.

Non-Discrimination Statement:

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.