Pediatrics Medical Office Assistant - Patient Experience Pro

Maui Medical Group; Wailuku (HI); On-site; USD 24,796 - 30,307; Full time

Job summary

Maui Medical Group in Maui, HI, is seeking a Medical Office Assistant for the Pediatrics department. This full-time position supports the office by coordinating appointments, referrals, and patient information, while answering phones and handling forms.

The MOA will help maintain the EMR, prepare labs and reports, verify insurance, and assist with templates and scheduling. The role emphasizes patient experience, confidentiality, and teamwork with Nursing.

Qualifications

• High school diploma or equivalent required.
• One year of medical receptionist experience preferred.
• Experience with basic office equipment and computers is highly desirable.
• Must manage multiple tasks while maintaining courteous communication.

Responsibilities

• Answers incoming calls and routes as needed; takes prescription messages and schedules appointments.
• Prepare patient information for visits; update EMR and scan documents.
• Verify insurance and inform patients of co-pays and referrals needed at appointment.
• Update physician templates for openings, closings, and rescheduling.
• Provide courteous service and maintain confidentiality; interact professionally with patients and staff.
• Perform other duties as assigned and adhere to policies.

Skills

Telephone skills

Multitasking

Positive attitude

Overtime flexibility

Teamwork

Education

High school diploma or equivalent

Tools

Personal computer

Typewriter

Multi-line telephone

Fax machine

Copy machine

Job description

Maui Medical Group in Maui, HI, is seeking a Medical Office Assistant for the Pediatrics department. This full-time position supports the office by coordinating appointments, referrals, and patient information, while answering phones and handling forms.

The MOA will help maintain the EMR, prepare labs and reports, verify insurance, and assist with templates and scheduling. The role emphasizes patient experience, confidentiality, and teamwork with Nursing.