Medical Office Assistant — Patient Services & Scheduling

Maui Medical Group; Kihei (HI); On-site; USD 21,673 - 30,868; Full time

Job summary

Maui Medical Group is seeking a Medical Office Assistant to support Adult Medicine Kihei. This full-time role handles phone coordination, appointment scheduling, patient information prep, and basic EMR tasks. The MOA will verify insurance, explain co-pays and referrals, and help maintain smooth patient flow.

Ideal candidates have a high school diploma and at least one year of medical/receptionist experience, with strong telephone skills and a professional attitude. Overtime may be required.

Qualifications

• High school diploma or equivalent required.
• One year of medical/receptionist experience preferred.
• Demonstrated experience with basic office equipment and personal computer highly desirable.

Responsibilities

• Answers all incoming phone calls and transfers the calls as needed. Takes prescription messages and schedules appointments. Assists with follow up appointments or referrals.
• Prepares patient information for appointments, labs, hospital reports, referrals notes and maintains EMR; scans documents and completes forms.
• Verifies insurance information and informs patients of co-pays and referrals needed at the time of appointment.
• Updates physician templates to include opening, closing and rescheduling patient appointments.
• Works to ensure a positive patient experience and maintains confidentiality. Interacts with patients, coworkers and management professionally.
• Performs miscellaneous duties as assigned and adheres to company policies.
• Maintains attendance standards and completes tasks timely.
• Demonstrates quality work and makes appropriate decisions within authority.

Skills

Receptionist experience

Basic office equipment

Medical terminology knowledge

Education

High school diploma or equivalent

Knowledge of medical terminology

Job description

Maui Medical Group is seeking a Medical Office Assistant to support Adult Medicine Kihei. This full-time role handles phone coordination, appointment scheduling, patient information prep, and basic EMR tasks. The MOA will verify insurance, explain co-pays and referrals, and help maintain smooth patient flow.

Ideal candidates have a high school diploma and at least one year of medical/receptionist experience, with strong telephone skills and a professional attitude. Overtime may be required.