MOA - Surgery: Care Coordination & Patient Support

Maui Medical Group; Wailuku (HI); On-site; USD 39,000 - 45,000; Full time

Job summary

Maui Medical Group seeks a Medical Office Assistant (MOA) for our Surgery team in Maui. The MOA coordinates office tasks, screens patients for triage, updates records, and handles forms, referrals, and imaging coordination.

Responsibilities include scheduling, chart management, and assisting with care coordination across clinics and referrals, including off-island when needed. Prior medical front-d desk experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Two years of medical receptionist experience preferred.
• Experience with basic office equipment and personal computer desirable.
• Knowledge of medical terminology is preferred.

Responsibilities

• Answer calls promptly, schedule appointments, inform patients of co-payments, deposits, and referrals.
• Verify information to process encounters; prepare next day forms; assist with ICD9 coding.
• Maintain and chart medical records; manage transfers and lab results; note next appointment dates.
• Coordinate care with MMG providers and referrals, including off-island when needed.
• Assist physician/program with tracking quality outcomes and reporting results.
• Organize outreach screening programs to promote early cancer detection and reduce barriers to care.
• Perform other duties as assigned; maintain confidentiality and professionalism.
• Demonstrate quality work, meet deadlines, and adhere to policies; attend as required.
• Maintain attendance per company policy.

Skills

Multitasking

Telephone skills

Positive attitude

Overtime flexibility

Education

High school diploma or equivalent

Tools

Personal computer

Typewriter

Multi-line telephone

Fax machine

Copier

Job description

Maui Medical Group seeks a Medical Office Assistant (MOA) for our Surgery team in Maui. The MOA coordinates office tasks, screens patients for triage, updates records, and handles forms, referrals, and imaging coordination.

Responsibilities include scheduling, chart management, and assisting with care coordination across clinics and referrals, including off-island when needed. Prior medical front-d desk experience is preferred.