Medical Office Assistant — Front Desk & EMR Support

Maui Medical Group; Wailuku (HI); On-site; USD 26,174 - 28,929; Full time

Job summary

Maui Medical Group in Maui, Hawaii seeks a Medical Office Assistant for a full-time role in the Nursing department. The MOA coordinates appointments, referrals, and patient information, and supports EMR updates.

The ideal candidate will have a high school diploma and about one year of medical receptionist experience, with strong telephone skills and the ability to multitask in a busy clinic environment. This role emphasizes patient service and confidentiality.

Qualifications

• High school diploma or equivalent required; one year of medical receptionist experience preferred.
• Ability to manage multiple tasks, strong telephone skills, and a positive attitude.
• Experience with basic office equipment and personal computer desirable.

Responsibilities

• Answers incoming calls, transfers as needed, takes RX messages, and schedules appointments.
• Prepares patient information for appointments; maintains EMR and scans documents.
• Verifies insurance, explains co-pays, deposits, and referrals needed at appointment.
• Updates physician templates for openings, closings, and rescheduling.
• Aims to ensure a positive patient experience and maintains confidentiality.
• Performs other duties as assigned and adheres to policies.

Skills

Telephone skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Maui Medical Group in Maui, Hawaii seeks a Medical Office Assistant for a full-time role in the Nursing department. The MOA coordinates appointments, referrals, and patient information, and supports EMR updates.

The ideal candidate will have a high school diploma and about one year of medical receptionist experience, with strong telephone skills and the ability to multitask in a busy clinic environment. This role emphasizes patient service and confidentiality.