Pediatrics Front Office Specialist | Patient Concierge

Primary Care Partners, Inc.; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k with profit sharing

Dental

Vision

Life insurance

Disability insurance

Pet insurance

Job summary

Primary Care Partners, Inc. is seeking a Front Office Associate to greet patients by phone and email, schedule appointments, and manage patient information.

The role requires travel between Grand Junction and Fruita locations and delivering excellent customer service in a busy office environment. Ideal candidates have 1–3 years in an office setting, with a High School Diploma and strong computer/phone skills.

Qualifications

• 1-3 years experience in an office setting.
• Strong phone and computer skills; able to multi-task in a fast-paced environment.

Responsibilities

• Greet patients via phone and electronic correspondence.
• Schedule, reschedule and cancel appointments; manage patient records and demographics.
• Assist patients with online scheduling and pre-visit processes; collect payments as needed.
• Travel between Grand Junction and Fruita locations and support intake at both sites.

Skills

Office procedures

Phone skills

Customer service

Multitasking

Education

High School Diploma

Tools

Phreesia

Job description

Primary Care Partners, Inc. is seeking a Front Office Associate to greet patients by phone and email, schedule appointments, and manage patient information.

The role requires travel between Grand Junction and Fruita locations and delivering excellent customer service in a busy office environment. Ideal candidates have 1–3 years in an office setting, with a High School Diploma and strong computer/phone skills.