Pediatrics Front Desk & Scheduling Specialist

UnitedHealth Group; Mansfield Center (CT); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is recruiting for a full-time receptionist at ProHealth Physicians in Mansfield Center, CT. You will greet patients, schedule appointments, check in/out, and handle payments while using the EHR per policy. This role supports pediatrics and may require coverage at other ProHealth locations.

The position emphasizes teamwork, customer service experience, and basic Microsoft Office skills; bilingual abilities are a plus. Work hours are 9:30am–6:30pm with one Saturday monthly.

Qualifications

• High School / GED
• 1+ years of receptionist or customer service experience
• Intermediate level of computer proficiency in Microsoft Office

Responsibilities

• Conduct check-in and check-out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow-up
• Schedule appointments using standard scheduling protocols
• Manage administrative in-basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
• Provide coverage at other ProHealth locations on an ad hoc basis
• Perform other duties as assigned

Skills

Receptionist experience

Customer service

Microsoft Office

Education

High School / GED

Tools

EPIC

Job description

UnitedHealth Group is recruiting for a full-time receptionist at ProHealth Physicians in Mansfield Center, CT. You will greet patients, schedule appointments, check in/out, and handle payments while using the EHR per policy. This role supports pediatrics and may require coverage at other ProHealth locations.

The position emphasizes teamwork, customer service experience, and basic Microsoft Office skills; bilingual abilities are a plus. Work hours are 9:30am–6:30pm with one Saturday monthly.