Pediatric Urgent Care Front Desk Specialist

MultiCare Health System; Gig Harbor (WA); On-site; USD 30,000 - 43,000; Full time

Job summary

Mary Bridge Children's Hospital is seeking a Medical Receptionist to be the first in-person contact for patients. The role involves greeting patients, answering phones, scheduling and registration, and performing payment-related tasks with a patient-focused, professional demeanor.

This intermediate position requires excellent customer service and discretion, with interaction among patients, families, clinicians, and staff in a busy pediatric setting in Tacoma, WA.

Qualifications

• Minimum one (1) year of clerical and/or receptionist experience
• or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Responsibilities

• Greet patients and answer phones
• Direct calls and assist patients/families
• Schedule, register, charge entry, and payment posting
• Batch balancing and cash reconciliation
• Operate basic office equipment

Skills

Customer service

Education

Post high school office procedures

Job description

Mary Bridge Children's Hospital is seeking a Medical Receptionist to be the first in-person contact for patients. The role involves greeting patients, answering phones, scheduling and registration, and performing payment-related tasks with a patient-focused, professional demeanor.

This intermediate position requires excellent customer service and discretion, with interaction among patients, families, clinicians, and staff in a busy pediatric setting in Tacoma, WA.