Pediatric Unit Communications Specialist

Children's National Medical Center; Washington (District of Columbia); On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Life insurance

Tuition assistance

Job summary

Children's National Medical Center in Washington, DC, is seeking a Unit Communications Associate for the Pediatric Intensive Care Unit. You will greet patients and families, relay information to clinical staff, manage unit communications, and support admissions/discharges under policy guidelines.

This role requires strong computer skills, excellent organization, and clear communication. Minimum education is a high school diploma with 1 year in healthcare; Associate degree preferred.

Qualifications

• High School Diploma or GED is required.
• Associate's degree and/or some college is preferred.
• 1 year in a healthcare environment is required.
• Strong computer skills and MS Word proficiency required.
• Excellent organizational and communication skills are essential.

Responsibilities

• Greet patients, families, healthcare staff and visitors in a friendly, approachable manner.
• Coordinate admissions, discharges and transfers with bed control and admissions staff.
• Maintain patient care records and documentation per Health Information Management policies.
• Answer calls professionally and relay messages accurately and timely.
• Keep communication boards up to date and ensure unit policies are followed.
• Assist in patient care-related tasks and unit orientation as needed.

Education

High School Diploma or GED

Associate's degree and/or some college

Tools

PSS system

E-Works

Fax machines

Job description

Children's National Medical Center in Washington, DC, is seeking a Unit Communications Associate for the Pediatric Intensive Care Unit. You will greet patients and families, relay information to clinical staff, manage unit communications, and support admissions/discharges under policy guidelines.

This role requires strong computer skills, excellent organization, and clear communication. Minimum education is a high school diploma with 1 year in healthcare; Associate degree preferred.