Pediatric Unit Communications Specialist

10100 Children's Hospital; United States; On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Tuition assistance

Fitness resources

Commuter benefits

Job summary

Children's National Hospital in Washington, DC is seeking a Unit Communications Associate for the Pediatric Intensive Care Unit. You will coordinate communications between patients, families and health care staff, greet visitors, and maintain patient records.

The role requires a High School Diploma or GED, 1 year in a healthcare setting, basic MS Word skills and strong organizational and communication abilities.

Qualifications

• High School Diploma or GED required.
• 1 year in a healthcare environment required.
• Basic MS Word skills and computer proficiency.
• Excellent organizational, analytical and communication skills required.
• Ability to interact with staff, patients and visitors with tact and diplomacy.
• Maintain patient confidentiality and follow hospital policies.

Responsibilities

• Coordinate communication between patients, families and health care staff.
• Greet patients, families, healthcare staff and visitors in a friendly manner.
• Answer telephone calls professionally and relay messages accurately.
• Maintain patient care records and unit documentation.
• Assist in admissions, discharges and bed status coordination.
• Support unit operations and ensure a neat, organized work area.

Skills

Excellent communication

Organizational skills

Attention to detail

Diplomatic interaction

Customer service

Typing / computer skills

Education

High School Diploma or GED

Associate’s degree / some college

Tools

MS Word

Health information systems

Job description

Children's National Hospital in Washington, DC is seeking a Unit Communications Associate for the Pediatric Intensive Care Unit. You will coordinate communications between patients, families and health care staff, greet visitors, and maintain patient records.

The role requires a High School Diploma or GED, 1 year in a healthcare setting, basic MS Word skills and strong organizational and communication abilities.