Pediatric Therapy Clinic Operations Lead

Proficio Therapy Services; Pleasanton (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Proficio Speech Therapy Group Inc in Pleasanton, CA is seeking an Administrative Manager to lead clinic administrative teams, optimize scheduling, patient access, and customer service across multiple pediatric therapy clinics.

You will oversee Front Desk operations, insurance processes, intake, and coordination with clinical staff, billing, and authorization teams while driving reporting and quality assurance. Travel to assigned clinics to ensure consistent standards.

Qualifications

• Bachelor’s degree in healthcare administration, Business Administration, Management, or a related field preferred.
• Minimum of three years of healthcare administrative leadership experience required.
• Paediatric therapy, outpatient rehabilitation, or healthcare management experience strongly preferred.
• Experience supervising administrative staff.

Responsibilities

• Oversee administrative leadership and team management for Front Desk and intake coordinators.
• Oversee scheduling operations to maximize therapist productivity and clinic capacity.
• Manage patient intake, referrals, insurance verification, authorizations, and ongoing scheduling.
• Oversee daily Front Desk operations, including appointment scheduling and patient reception.
• Prepare and review operational reports on scheduling, utilization, attendance, referrals, waitlists, and lead conversion.
• Oversee administrative aspects of clinic operations, including staffing coverage, supplies, and facility readiness.

Skills

Leadership

Staff supervision

Scheduling

Operations management

Communication

Data analysis

Project management

Microsoft Office

Salesforce

EMR systems

Education

Bachelor's in healthcare administration

Tools

Salesforce

Prompt

Gusto

Electronic Medical Records (EMR)

Google Workspace

Microsoft Office

Job description

Proficio Speech Therapy Group Inc in Pleasanton, CA is seeking an Administrative Manager to lead clinic administrative teams, optimize scheduling, patient access, and customer service across multiple pediatric therapy clinics.

You will oversee Front Desk operations, insurance processes, intake, and coordination with clinical staff, billing, and authorization teams while driving reporting and quality assurance. Travel to assigned clinics to ensure consistent standards.