Pediatric Scheduling Specialist | Front Desk Leader

Dental Kidds Pediatric Dentistry & Orthodontics; Blaine (MN); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401(k)

Short-term Disability insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Job summary

Dental Kidds Pediatric Dentistry & Orthodontics in Blaine, MN, is seeking a friendly Scheduling Coordinator to greet families, manage phone calls, schedule appointments, and maintain patient records. You will be the face of the practice and help ensure smooth patient flow throughout the day.

This role requires strong communication, a positive attitude, and the ability to work in a fast-paced pediatric environment.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year of relevant experience in dental front desk.
• Proficiency with MS Excel, Word and practice management software.
• Strong communication and interpersonal skills are essential.
• Ability to stay calm and professional in a fast-paced environment.

Responsibilities

• Greets visitors and patients entering the practice and alerts appropriate staff of arrivals.
• Answers telephone, routes calls, provides information, and takes messages per procedures.
• Schedules and adjusts patient appointments to maximize patient care.
• Maintains patient files with up-to-date contact and insurance information.
• Communicates with patients regarding financial options per protocol and processes payments.
• Keeps front desk and reception areas clean and organized.
• Supports recall/procedure follow-ups to re-engage patients as needed.

Skills

Communication

Customer service

Front desk operations

Team collaboration

Professionalism

Multitasking

Education

High school diploma or equivalent

Tools

MS Excel

MS Word

Practice Management software

Job description

Dental Kidds Pediatric Dentistry & Orthodontics in Blaine, MN, is seeking a friendly Scheduling Coordinator to greet families, manage phone calls, schedule appointments, and maintain patient records. You will be the face of the practice and help ensure smooth patient flow throughout the day.

This role requires strong communication, a positive attitude, and the ability to work in a fast-paced pediatric environment.