Pediatric Front Desk & Scheduling — Bonus Eligible

Hero Practice Services; Aurora (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

PTO & holidays

Career growth

Benefits package

Job summary

Adventure Dental, Vision, & Orthodontics in Aurora, CO is seeking a Patient Coordinator to efficiently handle front office processes, including answering calls, scheduling appointments, and collecting payments in a pediatric dental practice.

You will deliver a red-carpet experience, manage appointment flow, assist with patient intake, and help keep the lobby and offices clean and welcoming. Dental front office experience is a plus; bilingual candidates are favored.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus; preferred knowledge of Microsoft Office (Word/Excel) and eCW.
• Previous dental front office experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual a plus

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Adventure Dental, Vision, & Orthodontics in Aurora, CO is seeking a Patient Coordinator to efficiently handle front office processes, including answering calls, scheduling appointments, and collecting payments in a pediatric dental practice.

You will deliver a red-carpet experience, manage appointment flow, assist with patient intake, and help keep the lobby and offices clean and welcoming. Dental front office experience is a plus; bilingual candidates are favored.