Pediatric Scheduling & Registration Coordinator

Brown University Health; Providence (RI); On-site; USD 29,000 - 48,000; Part time

Job summary

Brown University Health is seeking a pediatric site/office coordinator to assist non-clinical patient operations across locations. You will manage scheduling, registration, referrals, and ambulatory workflows while delivering excellent customer service to patients and families.

Collaborating with Practice/Clinical Managers, you will document communications, support with outreach, and help ensure compliant and efficient workflows in a pediatric ambulatory setting at Rhode Island Hospital in

Qualifications

• Experience in ambulatory or outpatient medical practice operations.
• Proficient in electronic medical records and medical office procedures.
• Knowledge of medical insurance, benefits, and referrals.

Responsibilities

• Oversees patient scheduling, registration and ambulatory workflows.
• Manages patient communications via phone and patient portal messages.
• Monitors patient payments and end-of-day reconciliation.
• Supports registration functions and referral coordination.
• Assists with patient letters, forms, and medication refill requests.
• Ensures high-quality customer service and adherence to standards.

Skills

Customer service

EMR systems

Office procedures

Medical office terminology

Scheduling

Education

High school diploma

Associate degree

Job description

Brown University Health is seeking a pediatric site/office coordinator to assist non-clinical patient operations across locations. You will manage scheduling, registration, referrals, and ambulatory workflows while delivering excellent customer service to patients and families.

Collaborating with Practice/Clinical Managers, you will document communications, support with outreach, and help ensure compliant and efficient workflows in a pediatric ambulatory setting at Rhode Island Hospital in