Pediatric Practice Operations Manager

choa; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation assistance

Job summary

Children's Healthcare of Atlanta is seeking an experienced healthcare operations leader to oversee day-to-day practice operations, ensuring high-quality patient and family experiences while driving revenue and efficiency. You will manage staffing, onboarding, budgeting, and revenue cycle processes across multiple practices within the organization.

The role requires strong strategic thinking, excellent communication, and the ability to navigate complex healthcare systems.

Qualifications

• 2 years of operations experience with strong financial, human resources, and systems background
• Demonstrated experience with strategic thinking and problem-solving
• Experience with various systems/software/technology components, e.g., Microsoft, Epic

Responsibilities

• Direct day-to-day practice operations with staffing, resources, access, patient throughput, reporting, and operational issues
• Identify opportunities for gains in access, quality, revenue, and expense control
• Provide onboarding and continued support to providers (schedules, expense reimbursement, clinic initiatives)
• Forecast and develop operational and capital budgets with monthly/variance reporting
• Manage practice-based revenue cycle, charge capture, collections, controls, coding, and denial monitoring
• Ensure back-end processes support patient throughput and financial viability
• Build relationships with stakeholders and communicate progress on KPIs
• Oversee expansion projects and non-employed leased physicians/clinical staff needs
• Mentor team members and encourage ongoing skill development
• Maintain open lines of communication with staff, physicians, and system partners

Skills

Operations experience

Financial background

Strategic thinking

Systems/software experience

Education

Bachelor's degree in Business Administration or Health Administration

Master's degree in Business Administration, Health Administration, or related field

Tools

Microsoft Office

EPIC

Job description

Children's Healthcare of Atlanta is seeking an experienced healthcare operations leader to oversee day-to-day practice operations, ensuring high-quality patient and family experiences while driving revenue and efficiency. You will manage staffing, onboarding, budgeting, and revenue cycle processes across multiple practices within the organization.

The role requires strong strategic thinking, excellent communication, and the ability to navigate complex healthcare systems.