Pediatric Practice Operations Leader

St. Luke’s University Health Network; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

St. Luke's University Health Network in Center Valley, PA is seeking a Manager of Practice Operations for Pediatric Specialty Care.

You will lead and manage the operations of assigned practices, ensure efficient clinical and administrative workflows, and deliver a patient experience aligned with SLPG standards. The role requires 2+ years in medical office or practice operations, experience with staffing, scheduling, patient access, and regulatory compliance, and the ability to supervise staff,

Qualifications

• Minimum of 2+ years of medical office or practice operations experience.
• Experience supervising staff and managing performance.
• Experience coordinating staffing, scheduling, patient access, workflow management, and regulatory compliance.

Responsibilities

• Lead and manage operations of assigned practices.
• Ensure efficient clinical and administrative workflows and patient experience.
• Collaborate with Billing/Coding, Facilities, and other departments to optimize operations.
• Escalate and address operational, technological, patient, and employee issues.
• Monitor performance metrics and drive improvement initiatives.

Skills

Business acumen

Communication

Leadership

Customer service

Quality focus

Strategy

Education

Bachelor’s degree in health or business

Job description

St. Luke's University Health Network in Center Valley, PA is seeking a Manager of Practice Operations for Pediatric Specialty Care.

You will lead and manage the operations of assigned practices, ensure efficient clinical and administrative workflows, and deliver a patient experience aligned with SLPG standards. The role requires 2+ years in medical office or practice operations, experience with staffing, scheduling, patient access, and regulatory compliance, and the ability to supervise staff,