Pediatric Patient Services Specialist (Weekends/Evenings)

UPMC; Wexford (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Job summary

UPMC Children's Community Pediatrics in Wexford is seeking a Full-Time Patient Services Representative to greet families, manage check-in, collect copayments, and update patient information. Weekend and evening availability is required to support hours of operation.

You will assist with scheduling follow-ups, help patients navigate the healthcare system, register patients in Biometrics, promote the MyUPMC portal, verify insurance, obtain consent signatures, and perform general office tasks while

Qualifications

• Customer service experience
• Ability to work weekends/evenings
• HIPAA awareness

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information
• Arrange follow-up appointments and connect patients to services
• Help patients navigate the healthcare system and provide clear instructions
• Register patients in Biometrics and promote MyUPMC portal
• Educate patients on financial responsibilities and connect them to resources
• Verify insurance, obtain consent signatures, and follow HIPAA regulations
• Handle phone calls, scan records, and perform office duties

Job description

UPMC Children's Community Pediatrics in Wexford is seeking a Full-Time Patient Services Representative to greet families, manage check-in, collect copayments, and update patient information. Weekend and evening availability is required to support hours of operation.

You will assist with scheduling follow-ups, help patients navigate the healthcare system, register patients in Biometrics, promote the MyUPMC portal, verify insurance, obtain consent signatures, and perform general office tasks while