Patient Services Representative - CCP Wexford

UPMC; Wexford (Allegheny County); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

UPMC Children's Community Pediatrics in Wexford is seeking a Full-Time Patient Services Representative to greet families, manage check-in, collect copayments, and update patient information. Weekend and evening availability is required to support hours of operation.

You will assist with scheduling follow-ups, help patients navigate the healthcare system, register patients in Biometrics, promote the MyUPMC portal, verify insurance, obtain consent signatures, and perform general office tasks while

Qualifikationen

• Customer service experience
• Ability to work weekends/evenings
• HIPAA awareness

Aufgaben

• Greet patients, assist with check-in, collect copayments, and update information
• Arrange follow-up appointments and connect patients to services
• Help patients navigate the healthcare system and provide clear instructions
• Register patients in Biometrics and promote MyUPMC portal
• Educate patients on financial responsibilities and connect them to resources
• Verify insurance, obtain consent signatures, and follow HIPAA regulations
• Handle phone calls, scan records, and perform office duties

Jobbeschreibung

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Wexford.

Weekend and evening availability required to support the hours of operation.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.
• Scheduling:Arrange follow-up appointments and connect patients to services.
• Support:Help patients navigate the healthcare system and provide clear instructions.
• Technology:Register patients in Biometrics and promote MyUPMC portal.
• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.
• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Admin Tasks:Handle phone calls, scan records, and perform office duties.