Patient Services Representative - CCP Wexford

UPMC; Pennsylvania; On-site; USD 21,000 - 26,000; Full time

Job summary

UPMC Children's Community Pediatrics in Wexford, PA is hiring a Full-Time Patient Services Representative to support the front desk and patient flow. The role requires weekend and evening availability to align with hours of operation, patient interaction, scheduling follow-ups, and helping patients navigate the healthcare system.

Responsibilities include registering patients, collecting copayments, verifying insurance, promoting MyUPMC, and ensuring HIPAA compliance while performing general

Responsibilities

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Wexford.

Weekend and evening availability required to support the hours of operation.

• Patient Interaction:Greet patients, assist with check-in, collect copayments, and update information.


• Scheduling:Arrange follow-up appointments and connect patients to services.


• Support:Help patients navigate the healthcare system and provide clear instructions.


• Technology:Register patients in Biometrics and promote MyUPMC portal.


• Financial Advocacy:Educate patients on financial responsibilities and connect them to resources.


• Compliance:Verify insurance, obtain consent signatures, and follow HIPAA regulations.


• Admin Tasks:Handle phone calls, scan records, and perform office duties.