Pediatric Patient Services Specialist

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

UPMC Children's Community Pediatrics in Pittsburgh seeks a Full-Time Patient Services Representative to support the office operations. Weekend availability is required to align with hours of operation.

The role includes greeting patients, handling check-in, copays, scheduling, insurance verification, and promoting patient portals. Prior experience with EMR systems and medical terminology is preferred.

Qualifikationen

• Completion of high school or equivalent.
• Two years of experience in a medical, billing, fiscal, or customer service role preferred.
• Knowledge of medical terminology preferred.
• Prior experience with Medipac, Epic, or other health records systems preferred.

Aufgaben

• Greet patients, assist with check-in, collect copayments, and update information.
• Arrange follow-up appointments and connect patients to services.
• Help patients navigate the healthcare system and provide clear instructions.
• Register patients in Biometrics and promote MyUPMC portal.
• Educate patients on financial responsibilities and connect them to resources.
• Verify insurance, obtain consent signatures, and follow HIPAA regulations.
• Handle phone calls, scan records, and perform office duties.

Kenntnisse

Patient interaction

Scheduling

Billing support

Technology literacy

Financial advocacy

HIPAA compliance

Office administration

Ausbildung

High school diploma

Tools

Epic

Medipac

Jobbeschreibung

UPMC Children's Community Pediatrics in Pittsburgh seeks a Full-Time Patient Services Representative to support the office operations. Weekend availability is required to align with hours of operation.

The role includes greeting patients, handling check-in, copays, scheduling, insurance verification, and promoting patient portals. Prior experience with EMR systems and medical terminology is preferred.