Pediatric Orthodontic Front Office Coordinator

CHOICE Healthcare Services; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Wellbeing & work-life balance

Growth opportunities

Leadership support

Team events

Job summary

CHOICE Healthcare Services seeks a Patient Coordinator - Ortho to support front desk operations in our Albuquerque, NM clinic. You will manage patient payments, schedule appointments, verify insurance, and coordinate daily sign-in and communication with families.

Preference is given to candidates with 6+ months in healthcare/dental front office and who are bilingual in Spanish. A strong emphasis on reliability and teamwork underpins the role in a fast-paced pediatric setting.

Qualifications

• High school diploma or equivalent is required.
• 6+ months of healthcare/dental front office experience is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Collect and process payments.
• Receive authorizations by mail, import data and call parents.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Answer calls throughout the day.
• Process No Show Reports.
• Schedule patients from ASAP List.
• Check patients in and out.
• Verify information on file.
• Verify insurance eligibility.
• Call patients if late by more than 10 minutes.
• Confirm observation appointments.
• Schedule observation appointments.
• Maintain daily sign-in sheet.
• Scan NPP documents and enter into the system.
• Maintain regular, predictable attendance.
• Work effectively with others.

Skills

Front office experience

Bilingual Spanish

Team collaboration

Education

High school diploma or equivalent

Job description

CHOICE Healthcare Services seeks a Patient Coordinator - Ortho to support front desk operations in our Albuquerque, NM clinic. You will manage patient payments, schedule appointments, verify insurance, and coordinate daily sign-in and communication with families.

Preference is given to candidates with 6+ months in healthcare/dental front office and who are bilingual in Spanish. A strong emphasis on reliability and teamwork underpins the role in a fast-paced pediatric setting.