Pediatric Patient Experience Coordinator

Hero Practice Services; Tulsa (OK); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Monthly bonus opportunities

PTO and paid holidays

Career growth within your practice and

401K & more

Job summary

Hero Practice Services, a Pediatric Dental Group in Tulsa, OK, is seeking a Patient Coordinator to manage front-office processes—answering calls, scheduling, and collecting payments—within a pediatric practice.

The role offers hourly pay with monthly bonus opportunities, paid time off, holidays, and growth within the practice and region. Healthcare and retirement benefits are also included.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual a plus

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Hero Practice Services, a Pediatric Dental Group in Tulsa, OK, is seeking a Patient Coordinator to manage front-office processes—answering calls, scheduling, and collecting payments—within a pediatric practice.

The role offers hourly pay with monthly bonus opportunities, paid time off, holidays, and growth within the practice and region. Healthcare and retirement benefits are also included.