Pediatric Patient Concierge (Front Office)

Socket.dev; Albuquerque (NM); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly bonuses

PTO & holidays

Career growth

Insurance & 401K

Job summary

Adventure Dental, Vision and Orthodontics in Albuquerque, NM is looking for a Patient Coordinator to manage front office duties, answer calls, schedule appointments, and collect payments in a pediatric dental setting.

The role emphasizes delivering a warm, patient-centered experience while coordinating patient flow and maintaining accurate records. Bilingual skills are a plus, and prior dental exposure is helpful.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Strong interpersonal skills

Bilingual

Microsoft Office (Word/Excel)

Tools

eCW

Microsoft Word

Microsoft Excel

Job description

Adventure Dental, Vision and Orthodontics in Albuquerque, NM is looking for a Patient Coordinator to manage front office duties, answer calls, schedule appointments, and collect payments in a pediatric dental setting.

The role emphasizes delivering a warm, patient-centered experience while coordinating patient flow and maintaining accurate records. Bilingual skills are a plus, and prior dental exposure is helpful.