Pediatric Front Office Coordinator — Bonus Eligible

Hero Practice Services; Santa Fe (FL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly bonus opportunities

PTO and paid holidays

Career growth within your practice and

the region

Medical, dental, vision insurance, 401

Job summary

Adventure Dental, Vision, & Orthodontics in Santa Fe, NM is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Deliver a red-carpet experience to all patients and families, manage appointment flow, and help keep the office clean and presentable while supporting mission to serve underserved children.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high‑quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual a plus

Microsoft Word

Microsoft Excel

eCW

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Adventure Dental, Vision, & Orthodontics in Santa Fe, NM is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Deliver a red-carpet experience to all patients and families, manage appointment flow, and help keep the office clean and presentable while supporting mission to serve underserved children.