Pediatric Patient Care Coordinator: Scheduling

Pediatric Movement Center; Frederick (MD); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Pediatric Movement Center in Frederick, MD is seeking a Full Time Patient Care Coordinator to support new referrals, coordinate evaluations, and educate families. The PCC will handle inquiries, schedule therapists, verify insurance, and maintain patient charts.

You will collaborate with the Client Services team across locations, track statistics, and ensure accurate records while delivering friendly, professional service in a busy outpatient clinic.

Qualifications

• 1 year customer service experience preferred.
• 1 year medical terminology experience preferred.
• 1 year computer skills preferred.

Responsibilities

• Answer all incoming phone calls or respond to messages from prospective clients.
• Educate clients on therapy compliance, policies, fees, etc.
• Schedule evaluations with appropriate therapist based on discipline, need, and insurance.
• Create patient charts and ensure insurance verification.
• Educate clients on flex scheduling.
• Review weather and sickness policy, including option for telehealth.
• Monitor data reports and flex list.
• Communicate with colleagues as necessary.
• Communicate regularly with client services staff in our other locations and with the billing team.
• Meet regularly with Client Services Manager.
• Track statistics.

Skills

Customer service

Medical terminology

Computer skills

Education

High school or equivalent

Job description

Pediatric Movement Center in Frederick, MD is seeking a Full Time Patient Care Coordinator to support new referrals, coordinate evaluations, and educate families. The PCC will handle inquiries, schedule therapists, verify insurance, and maintain patient charts.

You will collaborate with the Client Services team across locations, track statistics, and ensure accurate records while delivering friendly, professional service in a busy outpatient clinic.