Pediatric Patient Access Specialist II — Complex Scheduling

Children's Nebraska; Omaha (NE); On-site; USD 28,000 - 34,000; Full time

Job summary

Children's Nebraska is seeking a Patient Access Specialist II to manage advanced scheduling for complex referrals and radiology, while supporting multiple departments including ED, Inpatient units, and Radiology. The role emphasizes flexible coverage, accurate registrations, and superior patient experience.

The position requires a high school diploma and at least 1 year of related healthcare experience, with strong EHR and HIPAA compliance skills to ensure accurate data and efficient operations.

Qualifications

• Registration and scheduling in a healthcare setting.
• Understanding of insurance and referral processes.
• HIPAA-compliant documentation and data handling.

Responsibilities

• Perform comprehensive patient registrations and verify demographic and insurance data.
• Check-in/check-out processes for complex cases and provide prep instructions.
• Coordinate scheduling for complex referrals and radiology procedures.
• Float across departments to support ED, Inpatient units and Radiology.
• Maintain patient communication and resolve scheduling or registration questions.
• Support documentation in the EHR and assist with auditing records.

Skills

EHR scheduling

Insurance understanding

Customer service

Multitasking

Communication

Mentoring

Education

High School Diploma

Job description

Children's Nebraska is seeking a Patient Access Specialist II to manage advanced scheduling for complex referrals and radiology, while supporting multiple departments including ED, Inpatient units, and Radiology. The role emphasizes flexible coverage, accurate registrations, and superior patient experience.

The position requires a high school diploma and at least 1 year of related healthcare experience, with strong EHR and HIPAA compliance skills to ensure accurate data and efficient operations.