Pediatric Medical Receptionist Float — Multi-Clinic Coverage

Pediatric Associates; Laguna Hills (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

Coastal Kids is seeking a dedicated Medical Receptionist Float to support multiple Southern California offices, including Laguna Hills. The role focuses on front-desk greeting, patient flow, and basic administrative tasks to enable clinicians to deliver excellent pediatric care.

The position requires at least 1 year in a medical office and an active driver’s license. The schedule includes regular weekdays with occasional Saturdays and travel between Coastal Kids locations.

Qualifications

• Minimum 1 year experience in a medical office setting preferred.
• Active driver’s license required.

Responsibilities

• Greet patients and visitors upon arrival.
• Check-in patients: update demographics, insurance, PCP, pharmacy; collect co-pays and balances; obtain signatures and health questionnaires.
• Check-out patients: collect balances, provide visit summaries, referral information, patient portal access, forms, and follow-up appointments.
• Verify patient insurance via Batch Eligibility or on-demand; contact patients if insurance inactive or PCP not appropriate.
• Post charges and payments; complete charge/payment reconciliation.
• Scan and upload documents to the Document Management system.
• Sort and deliver mail and PA documents; maintain a clean waiting area.
• Participate in staff and educational meetings.

Skills

Customer service

Phone etiquette

Computer skills

Medical terminology

Tools

EHR systems

Job description

Coastal Kids is seeking a dedicated Medical Receptionist Float to support multiple Southern California offices, including Laguna Hills. The role focuses on front-desk greeting, patient flow, and basic administrative tasks to enable clinicians to deliver excellent pediatric care.

The position requires at least 1 year in a medical office and an active driver’s license. The schedule includes regular weekdays with occasional Saturdays and travel between Coastal Kids locations.