Pediatric Medical Assistant — Care Coordinator (Sign-on Bonus)

TriHealth; Mason (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition reimbursement

Comprehensive benefits

Job summary

TriHealth in Cincinnati is seeking a certified Medical Assistant to provide direct patient care in a primary care setting. You will perform rooming, pre-visit planning, and coordinate messages through electronic portals, while supporting transitions of care under physician guidance.

The role requires an approved healthcare program graduate or equivalent experience; CPR and RMA/MA credentials are required. Expect teamwork, strong communication, and patient-centered care with potential tuition

Qualifications

• Graduate of an approved technical, professional, or vocational program in Healthcare (Required)
• Equivalent Experience in Lieu of education (Preferred)
• Medical office flow, especially the clerical/front office tasks
• Ability to make quick decisions based on well thought out consequences/results
• Knowledge of EMR, practice management software and medical coding/billing strongly encouraged
• RMA - Registered Medical Assistant through AMT, NCCT, or NHA, or certified Medical Assistant (CAN) by AAMA, and Cardiopulmonary Resuscitation (CPR) Required

Responsibilities

• Demonstrates proficiency in the rooming process for adult and/or pediatric primary care, including clinical procedures and immunizations.
• Follows scheduling, documentation of clinical calls and patient rooming info, order entry, and edit workflows to result orders.
• Addresses patient messages in a timely manner and escalates issues as appropriate.
• Participates in population health initiatives and informs physicians of barriers to care.

Skills

Clinical care

Communication

Teamwork

Decision making

Customer service

Education

Healthcare program graduate

Equivalent experience preferred

Tools

EMR systems

Practice management software

Medical coding/billing

CPR certification

Job description

TriHealth in Cincinnati is seeking a certified Medical Assistant to provide direct patient care in a primary care setting. You will perform rooming, pre-visit planning, and coordinate messages through electronic portals, while supporting transitions of care under physician guidance.

The role requires an approved healthcare program graduate or equivalent experience; CPR and RMA/MA credentials are required. Expect teamwork, strong communication, and patient-centered care with potential tuition