Pediatric & Internal Medicine Practice Manager

INAAP; Bloomfield (CT); On-site; USD 60,000 - 107,000; Full time

Job summary

ProHealth Physicians, part of UnitedHealth Group, is seeking a Practice Manager to direct and coordinate the operations of our medical practice. Reporting to the Senior Practice Manager, you will partner with physicians to set financial, quality, and patient-satisfaction goals and guide process improvements across pediatric and adolescent medicine services in Wallingford and Meriden.

The role emphasizes managing staff, optimizing patient access, and ensuring compliance with policies while

Qualifications

• Experience managing several direct reports in clinical and non-clinical roles.
• Proven proficiency with reporting and data analytics.

Responsibilities

• Establish work procedures and standards to improve efficiency and effectiveness in the office
• Assist Senior Practice Manager and physician(s) to develop and implement long range plans
• Manage office operations to maximize patient access, patient satisfaction, and collection of payments
• Coordinates staff and provider schedules to ensure proper coverage for quality patient care
• Manage human resources - hiring, on-boarding, coaching and evaluating
• Reconcile and investigate patient complaints
• Manage, lead, and participate in process improvement initiatives
• Ensure practice compliance with ProHealth policies, procedures and programs
• Actively participate in practice, regional and organizational meetings

Skills

Reporting & analytics

People management

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Lean Six Sigma

Job description

ProHealth Physicians, part of UnitedHealth Group, is seeking a Practice Manager to direct and coordinate the operations of our medical practice. Reporting to the Senior Practice Manager, you will partner with physicians to set financial, quality, and patient-satisfaction goals and guide process improvements across pediatric and adolescent medicine services in Wallingford and Meriden.

The role emphasizes managing staff, optimizing patient access, and ensuring compliance with policies while