Pediatric Front Office Specialist

university physicians; Black Oak (TN); On-site; USD 19,286 - 27,552; Full time

Job summary

University Physicians' Association in North Knoxville seeks a Patient Service Representative for a pediatric office. You will greet patients, help with forms for the electronic health record and billing, verify insurance, collect co-pays, and maintain accurate demographics.

This role supports efficient patient flow, answers questions about registrations and billing, refers inquiries to medical staff, and schedules appointments.

Qualifications

• Six months to one year of medical office experience preferred.
• Strong communication skills and attention to detail.
• Excellent time management and organizational abilities.

Responsibilities

• Greeting patients in a friendly and timely manner.
• Ensuring forms for EHR and billing are completed.
• Maintaining patient demographics and insurance information; verifying eligibility and collecting co-pays.
• Ensuring efficient patient flow through front office processes.
• Answering patient questions regarding registration or billing.
• Referring patient inquiries to medical staff as needed.
• Scheduling patients for appointments.
• Document scanning, faxing and filing.
• Other duties as assigned.

Skills

Patient greeting

Insurance verification

Data entry

Communication skills

Time management

Organization

Job description

University Physicians' Association in North Knoxville seeks a Patient Service Representative for a pediatric office. You will greet patients, help with forms for the electronic health record and billing, verify insurance, collect co-pays, and maintain accurate demographics.

This role supports efficient patient flow, answers questions about registrations and billing, refers inquiries to medical staff, and schedules appointments.