PRN Part-Time Patient Service Rep - Pediatric Consultants

university physicians; Black Oak (TN); On-site; USD 19,286 - 27,552; Full time

Job summary

University Physicians' Association in North Knoxville seeks a Patient Service Representative for a pediatric office. You will greet patients, help with forms for the electronic health record and billing, verify insurance, collect co-pays, and maintain accurate demographics.

This role supports efficient patient flow, answers questions about registrations and billing, refers inquiries to medical staff, and schedules appointments.

Qualifications

• Six months to one year of medical office experience preferred.
• Strong communication skills and attention to detail.
• Excellent time management and organizational abilities.

Responsibilities

• Greeting patients in a friendly and timely manner.
• Ensuring forms for EHR and billing are completed.
• Maintaining patient demographics and insurance information; verifying eligibility and collecting co-pays.
• Ensuring efficient patient flow through front office processes.
• Answering patient questions regarding registration or billing.
• Referring patient inquiries to medical staff as needed.
• Scheduling patients for appointments.
• Document scanning, faxing and filing.
• Other duties as assigned.

Skills

Patient greeting

Insurance verification

Data entry

Communication skills

Time management

Organization

Job description

Description

University Physicians' Association is seeking qualified applicants for a Patient Service Rep to work for a pediatric office located in the North Knoxville area.

Job duties include, but are not limited to:

• Greeting patients in a friendly and timely manner
• Ensuring that patients complete necessary forms required for the electronic health record and billing office
• Maintaining patient demographic and insurance information; verifying insurance eligibility and collects co-pays
• Ensuring efficient patient flow through the practice by timely processing of patients as they arrive at front office
• Answering patient inquiries regarding patient registration information or billing questions
• Referring patient inquiries regarding medical care or treatment to medical assistants or physician
• Scheduling patients for appropriate appointments
• Document scanning, faxing and filing
• Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements

Six months - 1 year of previous medical office experience preferred.