Pediatric Front Office Coordinator | Growth & Benefits

CHOICE Healthcare Services; Glendale (AZ); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Care for your wellbeing and work-life

Professional and personal growth

Experienced leadership support

Fun and supportive team dynamic with 

Comprehensive benefit package

Job summary

CHOICE Healthcare Services in Glendale, AZ, is seeking a Patient Coordinator (Front Office Receptionist) to schedule appointments, check in/out patients, and handle administrative duties. The role supports pediatric dental care, with a focus on accessibility and high-quality service for children in the Southwest U.S.

Primary duties include payments processing, appointment scheduling, patient intake, and verification of insurance eligibility, with a preference for bilingual Spanish speakers.

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Collect and process payments.
• When we receive authorizations back in the mail imports and calls parents.
• Schedules treatment appointments and recall appointments.
• Confirms treatment appointments.
• Takes calls throughout the day.
• Process No Show Reports.
• Schedules patients from ASAP List.
• Checks patients in and out.
• Verifies info on file.
• Verifies eligibility with insurance.
• Calls patients when past 10 mins.
• Confirms observation appointments.
• Schedules observation appointments.
• Works on daily sign in sheet.
• Scans in NPP, and enters it in the system.
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

Skills

Front desk coordination

Scheduling

Billing & payments

Insurance verification

Customer service

Education

High school diploma

Job description

CHOICE Healthcare Services in Glendale, AZ, is seeking a Patient Coordinator (Front Office Receptionist) to schedule appointments, check in/out patients, and handle administrative duties. The role supports pediatric dental care, with a focus on accessibility and high-quality service for children in the Southwest U.S.

Primary duties include payments processing, appointment scheduling, patient intake, and verification of insurance eligibility, with a preference for bilingual Spanish speakers.