Pediatric Front Desk Specialist - Evening/Weekend Shifts

NPCMC; Palm Harbor (FL); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with profit sharing

Job summary

Children’s Medical Center in Palm Harbor, FL is seeking a full-time Receptionist to support patients, families, and care team members. Evening and weekend shifts rotate to cover patient needs.

You will greet patients, verify demographics and insurance, collect copays, and manage documentation in the EHR. This role requires professionalism, excellent communication, and multitasking in a busy pediatric setting.

Qualifications

• Education: Minimum high school diploma or equivalent.
• Experience: 1-2 years experience in the medical or customer service field preferred.

Responsibilities

• Answer and route calls; schedule and confirm appointments.
• Greet and check in patients; maintain accurate demographic, insurance, and pharmacy information.
• Verify insurance, collect copays/balances, and assist with basic billing inquiries.
• Scan and manage patient documentation in the EHR.
• Coordinate interpreter services and address patient communication needs.
• Monitor reception area, communicate delays, and maintain a welcoming environment.
• Process medical record requests, forms, and daily reports/deposits.
• Ensure compliance with confidentiality, safety, and infection control standards.

Skills

Excellent customer service

Strong communication

Organizational skills

Multitasking

Computer systems proficiency

Phone operations

Documentation

Education

High school diploma

Job description

Children’s Medical Center in Palm Harbor, FL is seeking a full-time Receptionist to support patients, families, and care team members. Evening and weekend shifts rotate to cover patient needs.

You will greet patients, verify demographics and insurance, collect copays, and manage documentation in the EHR. This role requires professionalism, excellent communication, and multitasking in a busy pediatric setting.