Pediatric Front Desk Specialist

Cook Children's; Plano (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Cook Children’s Plano Pediatrics Primary Care is seeking a Medical Receptionist to greet patients, manage check-in/out, and ensure smooth patient flow. You will handle phones, scheduling, registration, and billing while adhering to clinic policies and learning insurance terminology.

The role requires excellent communication, ability to handle fluctuating patient volumes, and a friendly, professional demeanor in a busy pediatric environment.

Qualifications

• High School graduate or equivalent.
• Customer service experience.

Responsibilities

• Greet patients and manage in-take and check-out encounters.
• Maintain patient flow and answer phones promptly and politely.
• Schedule, register, bill and collect payments per clinic policies.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Maturity under pressure

Education

High school diploma or equivalent

Job description

Cook Children’s Plano Pediatrics Primary Care is seeking a Medical Receptionist to greet patients, manage check-in/out, and ensure smooth patient flow. You will handle phones, scheduling, registration, and billing while adhering to clinic policies and learning insurance terminology.

The role requires excellent communication, ability to handle fluctuating patient volumes, and a friendly, professional demeanor in a busy pediatric environment.