Patient Services Specialist: Front Desk & Scheduling

Cook Children's Health Care System; Prosper (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Cook Children’s Health Care System is seeking a Medical Receptionist in Prosper, TX to warmly greet patients and manage intake and checkout with a focus on clear communication and efficiency.

Responsibilities include handling scheduling, registration, billing, and payments, while following clinic policies. Training includes understanding varied insurance plans and medical terminology to support patients and providers.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Experience working in a fast-paced environment (emergency department, multi-provider clinics) preferred.

Responsibilities

• Greet patients and establish a friendly intake and checkout.
• Maintain patient flow and answer phones promptly.
• Schedule, register, billing and payment collection activities for clinic patients.
• Follow all applicable policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Customer service

Maturity under pressure

Education

High School diploma

Job description

Cook Children’s Health Care System is seeking a Medical Receptionist in Prosper, TX to warmly greet patients and manage intake and checkout with a focus on clear communication and efficiency.

Responsibilities include handling scheduling, registration, billing, and payments, while following clinic policies. Training includes understanding varied insurance plans and medical terminology to support patients and providers.