Patient Experience Front Desk Specialist

CCMC Cook Children's Medical Center; USA; Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Cook Childrens Medical Center is seeking a Medical Receptionist to greet patients and ensure a smooth intake and check-out experience. You will support scheduling, registration, and billing while maintaining courteous phone and front-desk duties in a busy outpatient setting.

The role requires excellent communication, the ability to adapt to staffing and patient-volume changes, and familiarity with various insurance plans and medical terminology. Equal opportunity employer committed to diversity.

Qualifikationen

• High School graduate or equivalent.
• Customer service experience required.
• Medical Receptionist experience preferred.
• Bilingual preferred.

Aufgaben

• Greet patients and establish a friendly in-take and check-out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill, and collect payments for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.

Kenntnisse

Interpersonal communication

Dealing with pressure

Ausbildung

High school diploma

Customer service experience

Medical receptionist experience preferred

Bilingual preferred

Jobbeschreibung

Cook Childrens Medical Center is seeking a Medical Receptionist to greet patients and ensure a smooth intake and check-out experience. You will support scheduling, registration, and billing while maintaining courteous phone and front-desk duties in a busy outpatient setting.

The role requires excellent communication, the ability to adapt to staffing and patient-volume changes, and familiarity with various insurance plans and medical terminology. Equal opportunity employer committed to diversity.