Pediatric Front Desk Pro — $1,000 Sign-On Bonus

Colonial Group; Denton (TX); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Pediatric Associates Family of Companies is seeking a Medical Assistant/Medical Receptionist who will greet patients warmly, collect information, and manage front-desk duties. You will handle check-ins/check-outs, verify insurance, and coordinate follow-ups while maintaining patient confidentiality.

Ideal candidates have at least 1 year in a medical office, solid communication, and computer skills. Some travel between offices and occasional remote/telework may be required, with onboarding

Qualifications

• Minimum 1 year experience in a medical office setting preferred.
• Requires a valid driver's license upon hire and throughout employment.
• Excellent customer service and professional communication with patients and staff.
• Ability to learn Pediatric Associates procedures, policies, and protocols.
• Strong computer skills and familiarity with medical terminology.

Responsibilities

• Check-in patients: update demographics, insurance, PCP, pharmacy; collect co-pays and forms.
• Check-out: collect balances, provide visit summaries, referrals, portal info, and follow-ups.
• Verify insurance status and active coverage; contact patients as needed.
• Post charges/payments and reconcile accounts.
• Scan and upload documents to the management system.
• Sort/deliver mail; maintain tidy reception and waiting areas.
• Participate in staff and educational meetings.

Skills

Customer service

Phone etiquette

Medical terminology

Professional communication

Confidentiality

Computer skills

Tools

Document Management

Scanner

Printer

Fax

Job description

Pediatric Associates Family of Companies is seeking a Medical Assistant/Medical Receptionist who will greet patients warmly, collect information, and manage front-desk duties. You will handle check-ins/check-outs, verify insurance, and coordinate follow-ups while maintaining patient confidentiality.

Ideal candidates have at least 1 year in a medical office, solid communication, and computer skills. Some travel between offices and occasional remote/telework may be required, with onboarding