Pediatric Front Desk Concierge

PM Pediatrics; New York (NY); On-site; USD 23,000 - 39,000; Full time

Job summary

PM Pediatrics in New York seeks a Front Desk Associate to warmly welcome families and support the medical team with organized, efficient administrative tasks.

You will register patients, handle demographics and insurance data with HIPAA accuracy, manage documents, and help maintain smooth patient flow while delivering first-class service.

Ideal candidates are team players with strong communication, customer service skills, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• Team player in a fast-paced environment.
• Excellent customer service and telephone skills.
• Strong verbal and written communication.

Responsibilities

• Greets families professionally in person and on the phone.
• Answers patient/family questions and seeks clarification as needed.
• Maintains HIPAA compliance in handling patient information.
• Registers patients and maintains accurate patient accounts with demographics and insurance information.
• Manages incoming patient documents and correspondence.
• Supports patient care quality initiatives as directed.
• Monitors patient flow and assists with self-registration.
• Performs opening and closing duties (organizing, stocking, sanitizing, reconciling).
• Executes other duties as assigned.

Job description

PM Pediatrics in New York seeks a Front Desk Associate to warmly welcome families and support the medical team with organized, efficient administrative tasks.

You will register patients, handle demographics and insurance data with HIPAA accuracy, manage documents, and help maintain smooth patient flow while delivering first-class service.

Ideal candidates are team players with strong communication, customer service skills, and the ability to multitask in a fast-paced healthcare setting.