Pediatric Front Desk Coordinator — Patient Care & Scheduling

Tpg Pc; Virginia; On-site; USD 32,000 - 42,000; Full time

Job summary

Tpg Pc in Woodbridge, VA is seeking a professional, full-time Medical Receptionist for our pediatric office. The ideal candidate is computer savvy, patient-friendly, and organized, with excellent communication skills and a positive attitude.

Experience with eClinicalWorks strongly desired. You will greet patients, answer calls, schedule appointments, manage medical records, collect copays, and support a smooth check-in process while maintaining accuracy and a friendly, efficient environment.

Qualifications

• High school diploma/GED required; associate degree preferred.
• 1 year experience in medical reception is required.
• 1 year experience in customer service is preferred.
• EMR experience desirable – eClinicalWorks preferred.

Responsibilities

• Provides a welcoming, professional greeting to patients and visitors.
• Answers a high volume of calls in a courteous and professional manner.
• Schedules patient appointments using the scheduling matrix.
• Organizes medical records to ensure providers have necessary information.
• Performs reception duties in an efficient, courteous manner.
• Schedules to optimize patient satisfaction, provider time, and room utilization.
• Operates standard office machines.
• Collects copayments and patient balances.
• Scans reports and files into the EHR.
• Collects and verifies demographic and insurance information.
• Other duties as assigned by supervisor.

Skills

Interpersonal skills

Team player

Multitasking

Customer service

Communication skills

Medical terminology

Computer skills

Punctual & organized

Education

High school diploma/GED

Associate degree preferred

Tools

eClinicalWorks

Job description

Tpg Pc in Woodbridge, VA is seeking a professional, full-time Medical Receptionist for our pediatric office. The ideal candidate is computer savvy, patient-friendly, and organized, with excellent communication skills and a positive attitude.

Experience with eClinicalWorks strongly desired. You will greet patients, answer calls, schedule appointments, manage medical records, collect copays, and support a smooth check-in process while maintaining accuracy and a friendly, efficient environment.